Issue Escalation Support

This Q/A will walk you through a few scenarios that allow us to quickly resolve an issue you may be having. The information submitted will be available to our support technicians. You will also have an opportunity to submit a ticket if your issue is not resolved.



Cannot make an outbound call

Power down and power your phone back up. You can do this by removing the ethernet cable from your phone as well as the power cable if you have one.

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